Refund policy

📦 Return & Refund Policy | Snagviia

Welcome to Snagviia, where your satisfaction is our commitment. Operated by a dedicated team located in Stafford, Texas, we strive to provide a worry-free shopping experience. Please review the following policy for returns and refunds.

Return Window

We accept returns within 30 calendar days of the delivery date. Items must be:

  • Unused and in their original condition
  • Returned with original tags, packaging, and accessories
  • Accompanied by valid proof of purchase (receipt or order confirmation)

How to Start a Return

Please contact us at support@snagviia.com or call +1 346-830-5980 to initiate a return.
All return packages should be addressed to:
11101 W Airport Blvd Apt 7305, Stafford, TX 77477-3183, United States

Unauthorized returns may not be processed.

Damaged or Incorrect Items

Notify us within 3 days of delivery if you receive damaged, defective, or incorrect items. Please provide photos if possible, and we will resolve the issue promptly.

Non-Returnable Items

We do not accept returns for:

  • Used or washed items
  • Gift cards or promotional products
  • Final sale or clearance items

Refunds

Approved refunds will be processed back to your original payment method within 7–10 business days. Processing time may vary by bank.