Refund policy
📦 Return & Refund Policy | Snagviia
Welcome to Snagviia, where your satisfaction is our commitment. Operated by a dedicated team located in Stafford, Texas, we strive to provide a worry-free shopping experience. Please review the following policy for returns and refunds.
Return Window
We accept returns within 30 calendar days of the delivery date. Items must be:
- Unused and in their original condition
- Returned with original tags, packaging, and accessories
- Accompanied by valid proof of purchase (receipt or order confirmation)
How to Start a Return
Please contact us at support@snagviia.com or call +1 346-830-5980 to initiate a return.
All return packages should be addressed to:
11101 W Airport Blvd Apt 7305, Stafford, TX 77477-3183, United States
Unauthorized returns may not be processed.
Damaged or Incorrect Items
Notify us within 3 days of delivery if you receive damaged, defective, or incorrect items. Please provide photos if possible, and we will resolve the issue promptly.
Non-Returnable Items
We do not accept returns for:
- Used or washed items
- Gift cards or promotional products
- Final sale or clearance items
Refunds
Approved refunds will be processed back to your original payment method within 7–10 business days. Processing time may vary by bank.